Refund policy

At Kiddystitch, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may request a return or refund under the terms below.
📦 Returns
You can request a return within 3 days of receiving your order
Items must be unused, unworn, and in original packaging
Returns are only accepted for damaged, defective, or incorrect items
🚫 Non-Returnable Items
Used or worn products
Items without original packaging
Requests made after 3 days of delivery
Products returned for personal preference (change of mind)
💸 Refunds
Refunds are only issued for approved return cases
Once your return is received and inspected, your refund will be processed within 7–10 working days
Refunds may be issued via bank transfer or mobile wallet
🚚 Shipping Costs
If the product is damaged, defective, or incorrect, we will cover the return shipping cost
For all other cases, customers are responsible for shipping charges
📞 Contact Us
If you need to request a return or refund, contact us at:
📧 Email: kidddystitch1@gmail.com
📱 WhatsApp / Phone: +923054056551